Reference

Privacy Policy for your 1cric account

Lightning Roulette, Dog House Megaways and Football Strike all create account events, and this Privacy Policy explains how 1cric collects, uses and protects the data tied to those…

Account dataCookie controlsUPI contextSupport requests

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How data rules shape your account

1cric Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the details needed to run your account, process identity checks, record wallet activity, handle support messages and keep security logs. Payment references linked to UPI, Paytm, PhonePe and Google Pay are used to match transactions, investigate failed attempts and meet record-keeping duties. We do

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not ask for your UPI PIN, full card secrets or device passwords. Cookies help remember session state, language choices and fraud signals, and you can manage browser settings on your device. Access and eligibility depend on local law and are available where local law permits. If
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a rule in your state or a payment partner requirement affects what we can collect or retain, we apply that narrower use to your account data.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach us about privacy matters

Privacy questions deserve a direct route, not a generic queue. Use the channel linked to your account so we can match your request with the correct profile, wallet entries and support history. We may ask for extra verification before changing data or sharing a copy, because privacy support must protect your account from impersonation.

Team online

Email privacy desk

Send a privacy request from your registered email and include your account ID, the data concern and the action you want. We confirm receipt, verify ownership and route the matter to the privacy team.

Live chat handoff

Start in account chat when you need help finding privacy settings or cookie controls. The agent can create a privacy ticket, but data copies and correction requests still require registered-email confirmation.

Account settings path

Open your profile area to check contact details, login devices and notification choices. If something looks wrong, raise a correction request before adding more wallet activity or support messages.

ACCOUNT CARE

How we protect Lightning Roulette data

Your privacy controls cover more than sign-in details. Game sessions, wallet events, device checks, cookies and support messages each have a purpose and retention period.

Data we collect

We collect account details, contact records, login timestamps, device signals, wallet references and game-session events. These details let us operate the lobby, protect access and respond when you contact support.

Cookie use

Cookies keep you signed in, remember basic choices and help flag unusual activity. You can clear or block cookies in your browser, but some account checks may then ask you to sign in again.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored as transaction records, not as secret payment credentials. We use them to match deposits, check withdrawals and respond to payment disputes.

Account security

We use verification steps, session controls and activity logs to reduce unauthorised access. If we see a risky login pattern, we may pause sensitive account actions until ownership is confirmed.

Retention periods

We keep data for as long as needed for account service, transaction records, dispute handling and legal duties. When retention is no longer required, we delete or de-identify records where practical.

Correction requests

If your name, contact detail or payment reference is incorrect, tell us through the privacy contact path. We may need proof before changing data that affects wallet checks or account ownership.

Privacy questions before you join

Before you open an account, it is fair to ask what happens to your data. These answers explain the main privacy choices, request routes and account checks in plain language. If your situation is specific to your state, payment app or identity record, contact us from your registered email for a case-specific reply.

We collect account details, contact data, login records, device signals, payment references and activity linked to the lobby. The Privacy Policy explains why each data type is used and how you can contact us about it.

Yes. Send the request from your registered email with your account ID. We verify ownership first, then share the data we can provide under applicable rules and account-security needs.

Cookies help maintain your session, remember basic choices and detect suspicious access. You can manage them in your browser, but blocking certain cookies may require extra sign-in checks during account use.

We keep payment references to match wallet activity, resolve failed transactions, check withdrawal requests and meet record duties. We do not store your UPI PIN or private app password.

You can ask us to correct inaccurate details through the privacy contact path. If the change affects identity, wallet activity or account ownership, we may request proof before updating the record.

Support chats are available to staff who need them to answer your request, handle account checks or investigate a service issue. Access is logged and limited to work-related purposes.

Retention depends on the data type, account status, transaction history and legal duties. When we no longer need a record, we delete it or remove details that identify you where practical.

Privacy Policy for your 1cric account

Reach us about privacy matters

Email privacy desk

Live chat handoff

Account settings path

How we protect Lightning Roulette data

Data we collect

Cookie use

Payment records

Account security

Retention periods

Correction requests

Privacy questions before you join

01 What data does 1cric collect when I open an account?

02 Can I ask for a copy of my data?

03 How do cookies affect my privacy?

04 Why do you keep UPI, Paytm or PhonePe records?

05 Can I change incorrect account details?

06 Who can see my support chats?

07 How long do you retain account data?

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