Reference

Terms & Conditions Governing Your 1cric Account

These Terms & Conditions form a binding agreement between you and 1cric the moment you open an account on 1cric.net.

Binding on account openingIndia-eligible where local law permitsUpdated terms notified by emailDisputes handled per clause 9UPI, Paytm, PhonePe covered under payment terms
1cric Terms & Conditions Governing Your 1cric Account
CONTACT CHANNELS

Reach Us About Any Terms Query

If any clause in these Terms & Conditions is unclear or you believe your account has been affected by an error in how the terms were applied, our support team is available around the clock. Raise your query through any of the channels below and we will respond with the relevant clause reference within 24 hours.

Team online

Live Chat

Open a live chat session directly from the 1cric.net footer. Our agents can pull up the specific Terms & Conditions clause relevant to your query and explain how it applies to your account in plain language.

Email Support

Write to our terms support address listed on 1cric.net. Include your registered account ID and the clause number in question. We aim to respond within 24 hours with a cited, written answer.

Help Centre

Our on-site Help Centre indexes every section of these Terms & Conditions with plain-language summaries. Search by topic — payments, withdrawals, account closure — and find the exact clause that governs your situation.

HOW WE HANDLE THIS

Policy Practice: Data, Security and Your Rights

We take every clause in these Terms & Conditions seriously — not as legal boilerplate, but as a concrete commitment to how we run your account.

Account Data Handling

We collect only the data needed to run your account securely — name, contact details, and payment method identifiers such as your UPI handle or Paytm-linked number. We do not sell your personal data to third parties under any circumstance covered by these terms.

Cookie Use

1cric.net uses session and preference cookies to keep you logged in and to remember your lobby settings. You can adjust cookie preferences in your browser; restricting certain cookies may affect how parts of the site function, as described in Section 6.

Account Security Obligations

Under these Terms & Conditions, you are responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact us immediately via live chat. We will freeze the account within minutes of a verified security report to prevent further activity.

Data Retention Period

We retain your account data for the period required by applicable law after account closure. Once that retention window closes, your personal data is deleted from our active systems. You may request a copy of your stored data at any point before deletion.

Requesting Changes to Your Data

To correct or request deletion of your personal data, email our data team from the address registered on your account. Quote your account ID and the specific correction needed. We process data-change requests within ten business days, subject to legal retention rules.

Dispute and Escalation Path

If you disagree with how a term was applied to your account, raise it first through live chat, then escalate to our written disputes team via email. If the matter remains unresolved after our internal review, Section 9 of these terms sets out the external escalation path.

Frequently Asked Questions About These Terms

The questions below cover the Terms & Conditions scenarios we hear about most often. Each answer references the relevant section so you can read the full clause in context on 1cric.net.

They apply from the moment you complete account registration on 1cric.net. Every action after that point — deposits via UPI or Paytm, placing wagers, requesting withdrawals — is governed by the current version of these terms.

We email the address linked to your account at least seven days before any change takes effect. The updated version is also published on 1cric.net with a revision date. Continuing to use the platform after that period means you accept the revised terms.

Access depends on local law in your specific location. Where local law permits, you may open an account and use the platform. It is your responsibility to confirm that your use of 1cric.net complies with the laws applicable to you.

We collect identification details, contact information, and payment identifiers — for example, a UPI handle or PhonePe-linked number — to verify your identity, process transactions, and keep your account secure. Full details are in Section 5 of these terms.

Email our data team from the address registered on your 1cric account, include your account ID, and state the correction or export you need. We handle these requests within ten business days, subject to any legal retention obligations that may apply.

Start by raising the issue through live chat, quoting the clause number. If that does not resolve it, escalate in writing to our disputes email. If our internal review still leaves you unsatisfied, Section 9 of these Terms & Conditions sets out the next steps.

We retain data for the period required by applicable law following account closure. After that window, your personal data is removed from our active systems. You may request a copy of your data at any time while it is still within the retention period.